1. Information We Collect
We collect information to deliver effective software and reliable support. The types of data we may collect include:
- Contact Information: Name, business name, email address, phone number, and WhatsApp contact details when you reach out or book a discovery meeting.
- Account & Organization Details: Business profile, currency preferences, tax registration/PAN numbers for KhataIN invoicing.
- Technical & Usage Data: IP address, browser type, device information, operating system, and anonymous platform interaction telemetry.
- Candidate & Assessment Data: For Codexpal Learn, assessment code submissions, scores, and verified profile credentials.
2. How We Use Your Information
We use the collected information for the following legitimate purposes:
- To provision, configure, and maintain your workspace and subscriptions.
- To generate compliant invoices, ledgers, and financial reports within KhataIN.
- To calculate and issue authenticated skill credentials and assessment reports within Codexpal Learn.
- To respond to inquiries, provide customer support, and send essential system announcements.
- To protect our systems against fraud, unauthorized access, and security breaches.
3. Data Sharing & Third Parties
We do not sell, trade, or monetize your personal or business data. We only share information with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality agreements:
- Payment processors (e.g., eSewa, Khalti, Stripe) to securely process subscription transactions.
- Cloud infrastructure and database providers (e.g., certified cloud data centers) with encrypted storage.
- Transactional email providers to deliver invoices, receipts, and password resets.
4. Security Measures
We apply industry-standard security safeguards to protect your data, including TLS/HTTPS encryption in transit, encrypted storage at rest, strict role-based access controls, and regular vulnerability audits.
5. Cookies & Local Storage
We use essential cookies and browser storage strictly necessary for authentication, maintaining session state, and preserving user theme preferences. We do not use third-party tracking pixels to sell advertising.
6. Your Rights & Data Portability
You have the right to access, review, update, or request the deletion of your personal data. KhataIN users can export their ledgers, customer records, and transaction histories at any time in standard formats (CSV / PDF / JSON).
To submit a data access or deletion request, please email our privacy team at info@codexpal.com.
7. Updates to This Policy
We may periodically update this Privacy Policy to reflect operational or legal changes. We will notify registered users of material revisions via email or an in-app notice.